Frequently Asked Questions

Find answers to common questions about our watch supply services, dropshipping, wholesale, and custom sourcing.

What is the minimum order quantity (MOQ)?

MOQ varies by service type. Dropshipping can be 1 unit, wholesale usually starts at 50 units, bulk supply 500+ units.

Do you support private labeling?

Yes, for custom sourcing orders we can coordinate branding and packaging according to your requirements.

How long does fulfillment take?

Most orders are processed and shipped within 48 hours from our US warehouse.

Do you accept international orders?

Yes, we can ship internationally, but shipping costs and times vary depending on the destination.

What if a customer wants to return a product?

Our returns policy applies to defective or incorrect shipments. Customers should contact you directly; we can assist with processing when necessary.

Have More Questions?

Contact our support team for detailed information on our services and policies.

Contact Us