If your order has not yet shipped, email us at support@norawatch.com with your order number and we will correct the shipping address.

< p> You have 24 hours after placing the order to verify that the information is correct, after which the package is shipped to the address listed.

The delivery is currently 10 to 15 days . You will receive a tracking code to track the delivery of your order directly on Canada Post.

Note: the evolution of Covid-19 directly influences parcel delivery times and there could be other delays to be expected ...

We deliver anywhere in Canada.

If your product is defective, please contact us at support@norawatch.com as soon as possible within 30 days of receiving the product to set up this procedure.

IMPORTANT: The email must indicate the following 3 elements:

- The reason for your refund request

- A video or photo of the breakage / problem to which you face

- Your order number (ex: # 1234)

For more information, click here

Our primary goal is that your experience with us is 100% positive!

If you are not completely satisfied with the product, please contact us at support@norawatch.com as soon as possible to let us know what you don't like! We wanted to provide the best possible online shopping experience and the feedback of our customers is very important! Don't forget to leave your order number in the email so that we can correct any defect or any dissatisfaction!

If you have any questions about our refund policy or to find out more, click here

If you have not found an answer to your question regarding reshipping a product or a refund, email us at support@norawatch.com

The Nōra watch tracks the number of steps taken per day, giving you a calorie report that helps your fitness goals.

The Nōra watch has a sports function for walking, running, cycling, jumping, badminton, basketball and soccer.

The Nōra watch has a convenient stopwatch / countdown timer for running, weight training or any physical activity.

The Nōra watch has an 8-step breathing exercise which is very popular in meditation.

The Nōra watch analyzes the different stages of your sleep so that you can understand the quality of your sleep. You can watch the daily chart on the DaFit app. It will indicate the time of intense sleep, light sleep and rapid eye movements during sleep.

the Nōra watch analyzes and provides a daily report of its user's heart rate, directly on the DaFit Application

The Nōra watch lets you know your heart rate instantly, whether using the DaFit partner application or directly on your wrist.

The Nōra watch measures blood pressure and shows trends in your blood pressure for the entire week.

The watch allows you to understand the data on oxygen saturation (in percentage).

You can use a photo from your phone and use it as wallpaper for your watch!

Go to the DaFit partner application, Click on the diagram of the watch in the middle- bottom of the screen, then click on "wallpaper".

Scroll down to the '' DIAL 5 '', you can edit it and import your photos as wallpaper from your phone.

Go to the DaFit partner application, click on the diagram of the watch at the bottom middle of the screen, then click on '' wallpaper ''.

Scroll through the options until you have '' Discover more dials ''. click and scroll through the new wallpapers you want to add to your Nora watch

Absolutely! You can change your watch settings to be in French, or in 10 other languages ​​as needed.

Absolutely! When you go to register your profile, all you have to do is select the default French language.

Go to the DaFit partner application, click on the diagram of the watch in the middle of the screen, then click on '' Notifications ''.

You will have an application list that sends the notifications to your wrist or not, depending on the accepted checkmarks.

Go to the DaFit partner application, click on the diagram of the watch in the middle of the screen, then click on '' Alarms ''.

You can thus add or activate an alarm or reminder.

The alarm or reminder won't sound, but the watch will vibrate to let you know your alarm or reminder is on!

The IP67 rating corresponds to a watch completely waterproof to dust and water at a depth of 1m for 30min.

That said, we strongly advise against taking a shower, a bath or to swim with the watch on your wrist.

Absolutely! the watch is water resistant in small quantities.

We do not recommend showering, bathing, or submerging the watch in water. We recommend that you remove it before doing any such activity.

Absolutely! the watch is water resistant in small quantities.

We do not recommend showering, bathing, or submerging the watch in water. We recommend that you remove it before doing any such activity.

We do not recommend showering, bathing, or submerging the watch in water. We recommend that you remove it before doing any such activity.